MS Teams
OneCloud Teams Integration - Microsoft License Requirements
OneCloud for Teams - License Requirements If you're considering using OneCloud for Operator Connect or Direct Routing, you must first confirm that your Teams users are assigned the correct licenses. See the table below for a full list of supported ...
Teams Admin: Locating Microsoft Tenant ID
Teams Admin: Locating Microsoft Tenant ID How to find the Microsoft Tenant ID via Microsoft Partner Center If you have established your Microsoft Partner Center, the customer’s Microsoft Tenant ID can be easily accessed by signing into your Partner ...
Teams Admin: Configure Teams Users for Direct Routing
Prerequisites: Completion of Direct Routing setup: Configure Direct Routing An extension and user have been configured in OneCloud and Microsoft respectively with the necessary licensing for Direct Routing. Login and navigate Navigate to ...
Teams Admin: Configure Direct Routing with OneCloud
Login Start by checking your email for an invitation from "noreply@teams.onecloud.us": Clicking "Accept Invitation" will automatically take you to the admin portal. OR Navigate and login to https://admin.teams.onecloud.us Add Account Click the blue ...
Add OneCloud as Operator Connect Provider
1: Login to Teams Admin Center Navigate to https://admin.teams.microsoft.com and login with your Teams Admin credentials. 2: Operator Connect Navigate to "Voice > Operator Connect" 3: OneCloud Find OneCloud in the list of available operators and ...
Teams Admin: Dynamic Locations
Dynamic Locations: Dynamic Locations can be used to dynamically update a user's emergency address based on various factors such as the IP address of their machine, the wireless access point, switch, or switch port they are connected to. How does it ...
Teams Admin: Emergency Locations
Teams Administration - Emergency Calling Configuring emergency locations in the Microsoft Teams admin portal is an essential step for ensuring that your organization is prepared for emergencies. Emergency locations are physical addresses that can be ...
Teams Admin: Build an Auto Attendant
If not already - Navigate to the Teams Admin Center: Or navigate to: https://admin.teams.microsoft.com Like most everything else in Teams, a resource account is needed before we can build the auto-attendant itself. Step 1: Build a Resource Account ...
Teams Admin: Build a call queue
If not already - Navigate to the Teams Admin Center: Or navigate to: https://admin.teams.microsoft.com Like most everything else in Teams, a resource account is needed before we can build the queue itself. Step 1: Build a Resource Account Voice > ...
Teams: Calling with Microsoft Teams
NOTE: In order to make Teams calls outside of your organization, an Operator Connect or a Direct Routing license is needed. DESKTOP: HOW TO MAKE CALLS Make both audio and video calls to other people in and outside your organization through Teams’ ...